Service • Bar • Operations • Weddings

Our Teams

Every role, one standard.

Every Luxe professional is trained to the same standard of care. Here is what each role brings to your event, and what we expect from the people who fill them.

Service

The front line of every Luxe experience: the people guests see, remember and talk about.

Event Server

Delivers polished, attentive food and beverage service throughout the event.

Responsibilities

Sets tables to the event layout and service standard
Greets and serves guests during passed, plated, family-style and buffet service
Follows the sequence of service and timeline set by the captain
Anticipates guest needs, from refills to dietary requests
Clears and resets with discretion and grace
Assists with breakdown and leaves every space event-ready

Event Lead

Senior server

An experienced server who sets the pace on the floor, leads by example and supports the team through every course.

Responsibilities

Delivers service at the highest Luxe standard and models it for the team
Leads a section or service line and keeps it moving on timeline
Serves head tables, VIPs and special requests with discretion
Mentors newer servers and steps in wherever support is needed
Relays updates between servers and the Banquet Captain
Checks details before guests arrive and during each course

Banquet Captain

Runs the wait staff on the floor and is the client’s go-to contact during the event.

Responsibilities

Leads the wait staff on the floor from first course to last
Serves as the client’s go-to contact during the event (high-profile and VIP events are led by the Event Operations Manager)
Briefs servers on the menu, timeline, layout and special requests
Assigns sections and stations, and directs the flow of service
Coordinates timing with the kitchen, bar and Event Operations Manager
Ensures every table meets the Luxe standard and resolves issues on the spot

Bar

Crafted drinks, gracious service and responsible hospitality from first pour to last call.

Bartender / Mixologist

Creates and serves beverages with skill, speed and genuine hospitality.

Responsibilities

Sets up the bar, garnishes and tools before guests arrive
Prepares classic and signature cocktails, wine and beer to recipe
Engages guests with warmth and keeps lines moving at volume
Practices responsible alcohol service at all times, including checking ID
Keeps the bar clean, stocked and presentable all event long
Breaks down the bar and reconciles inventory

Bar Captain

Leads bar operations across all stations and holds the team to the Luxe standard.

Responsibilities

Plans bar layout, staffing and setup with the event lead
Briefs bartenders on the menu, signature drinks and service style
Monitors inventory, pacing and lines across every bar station
Upholds responsible service policies and handles escalations
Coordinates with the client or caterer on product and last call
Oversees bar breakdown and final inventory counts

Bar Back

Keeps every bar running smoothly behind the scenes, so bartenders can focus on guests.

Responsibilities

Stocks ice, glassware, garnishes, mixers and product
Changes kegs and restocks wine and beer as needed
Clears empties and keeps the bar area clean and safe
Runs supplies between storage and bar stations
Supports bartenders during peak service
Assists with bar breakdown and load-out

Event Operations

The logistics and support that make every event feel effortless.

Including our specialty team, Soiree Squad

Event Operations Manager

Runs the entire event, from load-up and load-in to load-out and strike.

Responsibilities

Leads the full event from load-up and load-in through load-out and strike
Plans staffing levels, schedules and assignments, and leads the team briefing
Coordinates timing, setup and logistics with venues and vendors
Oversees the Banquet Captain, Bar Captain and every Luxe team on site
Serves as the client’s point of contact for high-profile and VIP events
Resolves issues before they reach guests and reviews each event afterward

Event Coordinator

Plans and runs the details of private, corporate and social events.

Responsibilities

Builds event timelines, run-of-show and vendor contact sheets
Confirms details with clients, venues and vendors before the event
Directs vendor arrival, setup and timing on event day
Cues key moments such as speeches, presentations and entertainment
Serves as the client’s calm point of contact throughout the event
Manages wrap-up, vendor departure and final details

Event Set and Strike Team

Transforms the space before guests arrive and restores it after they leave.

Responsibilities

Sets tables, chairs, linens, decor and stations to the floor plan
Builds bars, buffets, lounge areas and ceremony spaces
Handles rentals and equipment with care
Completes room flips between ceremony, cocktail hour and reception
Strikes, packs and loads out at the end of the event
Leaves the venue clean and as the venue requires

Event Support (Soiree Squad)

Flexible, friendly support for celebrations of every size, wherever the event needs a hand.

Responsibilities

Welcomes guests and assists with check-in, coat check and directions
Supports food, beverage and dessert stations
Helps with setup, room flips and breakdown
Restocks and keeps guest areas tidy throughout the event
Assists hosts with gifts, favors and special moments
Steps in wherever the event lead needs support

Wedding Services

Calm, organized leadership for weddings and celebrations, from first planning call to the last dance.

Including our specialty team, I Do Crew

Wedding Planner

Guides couples through the full planning journey, from vision to wedding day.

Responsibilities

Leads planning meetings and keeps the couple on schedule and budget
Recommends, books and manages vendors
Develops the design, layout and guest experience
Creates the master timeline, floor plan and wedding-day plan
Leads the rehearsal and directs the wedding day
Protects the couple’s time and peace of mind throughout

Wedding Planner Assistant

Supports the Wedding Planner with the details that make planning seamless.

Responsibilities

Tracks vendor contracts, payments and communications
Prepares timelines, checklists and planning documents
Attends meetings, site visits and rehearsals
Manages decor, signage and personal items on the wedding day
Assists with setup and keeps the timeline moving
Supports the planner wherever needed

Wedding Coordinator (I Do Crew)

Takes the couple’s plan and runs the wedding day so they can be fully present.

Responsibilities

Reviews the couple’s plans and confirms every vendor before the wedding
Builds or refines the wedding-day timeline
Directs the rehearsal and lines up the processional
Coordinates vendors, setup and key moments on the day
Cues the ceremony, entrances, toasts, first dance and send-off
Handles surprises quietly so the couple never has to

Bridal Assistant

Cares for the bride and wedding party with grace from getting ready to the reception.

Responsibilities

Assists the bride and wedding party during getting ready
Keeps the getting-ready schedule on time with hair, makeup and photography
Manages the dress, bustle, veil and emergency kit
Organizes personal items, bouquets and boutonnieres
Escorts the wedding party and lines them up for each moment
Anticipates the bride’s needs throughout the day

Bridal Concierge

Booked hourly • I Do Crew

Hourly, personal support for brides who need tasks handled and errands run in the weeks leading up to the wedding, without booking a full coordinator.

Responsibilities

Runs wedding errands: pickups, returns, deliveries and vendor drop-offs
Completes task lists, from favors and welcome bags to place cards and signage
Schedules and confirms appointments, fittings and vendor follow-ups
Helps with DIY projects and decor preparation
Organizes and packs everything needed for the wedding day
Offers calm, reliable support whenever the bride needs an extra pair of hands

The right people make the moment.

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