Privacy Policy

Effective date: October 28, 2026

Luxe Hospitality Collective LLC (“Luxe,” “we,” “us” or “our”) respects your privacy. This Privacy Policy explains what information we collect through our website, how we use it, who we share it with and the choices you have. It applies to this website and to the forms on it, including Request Luxe, the Luxe Hospitality Academy consultation request and the Join Our Team application.

Information We Collect

Information you give us

We collect the information you choose to provide when you complete a form on our website:

• Event and service inquiries (Request Luxe): your name, email address, phone number, organization or venue, the services you are interested in, event type, date, guest count, location, your message and how you heard about us.
• Academy consultation requests: your name, email address, phone number, organization or venue, role, location, courses of interest, preferred format, number of staff, timeframe, contact preference and message.
• Job applications (Join Our Team): your name, email address, phone number, city and state, positions of interest, availability, transportation, start date, years of experience, certifications and any certificates you upload, your answers to our application questions, your resume and how you heard about us.

Please do not include sensitive personal information, such as Social Security numbers, financial account details or health information, in our forms. We do not ask for it.

Information collected automatically

Like most websites, our hosting provider automatically receives basic technical information when you visit, such as your IP address, browser type and the pages you request. This information is used to deliver the website securely and reliably. Our website does not use advertising cookies, and we do not use tracking pixels or sell data to advertisers.

How We Use Your Information

• To respond to your inquiry, prepare a quote and plan the services you request
• To schedule and deliver consultations, training and events
• To review job applications, contact candidates and make hiring decisions
• To communicate with you about your event, application or request
• To operate, secure and improve our website
• To meet our legal and regulatory obligations

How We Share Your Information

We do not sell or rent your personal information. We share it only as follows:

• Service providers who help us run our website and business, such as our website host and form-processing provider, email and scheduling tools. They may use your information only to provide services to us.
• Event partners, such as the venue, caterer or planner for your event, only as needed to coordinate the services you have requested.
• Legal reasons, when required by law, to protect our rights or safety, or the rights and safety of others.
• Business changes, such as a merger or sale of our business, in which case your information would remain protected by this policy.

Job Applicant Information

Information you submit through our application, including your resume and certificates, is used only to evaluate you for positions with Luxe and to communicate with you about your application. It is reviewed by the Luxe team responsible for hiring. We keep applications for a reasonable period so we can consider you for future openings, unless you ask us to delete your information sooner.

How Long We Keep Information

We keep personal information only as long as needed for the purposes described in this policy, including to provide our services, maintain business records and meet legal requirements. When information is no longer needed, we delete it or store it securely.

How We Protect Information

We use reasonable administrative, technical and physical safeguards to protect your information, and our website is delivered over a secure, encrypted connection. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Choices and Rights

You may ask us to access, correct or delete the personal information you have given us, or to stop contacting you. To make a request, contact us using the details below. We will respond within a reasonable time and may need to verify your identity. Depending on where you live, you may have additional rights under state privacy laws, and we will honor those rights as the law requires.

Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will delete it.

Links to Other Websites

Our website may link to other websites. We are not responsible for the privacy practices of those websites, and we encourage you to read their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the effective date above.

Contact Us

If you have questions about this Privacy Policy or your information, please contact:

Luxe Hospitality Collective LLC
Email: tiffanie.auxier@luxehospitalitycollective.com
Phone: 757-752-6808